Automate travel operations, processes, sales and reconciliation with XChange

Automation process can be very helpful for any business industry as it enables them to perform the same functions without physically doing. In travel industry, automating travel processes such as travel bookings, customer management, supplier management, administration and enquiry management by Mid Office plays a key role in acquiring competitiveness and increase market share. There are several Mid Office and Travel CRM Software’s available in market for travel industry, however, XChange Mid Office system developed by QuadLabs is by far the most effective and trustworthy.

Features of XChange and what functions can be automated using the system

XChange is quite user friendly and help the travel agency to automate various necessary functions. It helps in automating consolidated information gathered from different sales channels and suppliers. Furthermore, the system is an effective travel CRM system, which assists in customer relationship management which is one of the most important aspect for any travel operator. XChange automate processes such as sending latest news and offers to the customers and provide essential support. The Travel desk or front desk features of Mid Office system gives the travel agency to book tickets coming directly though phone or through walk-in customer also it helps to resolve any queries or issues of the travelers during or after their trip, where all the answers are predefined.

Not only Mid Office system, the system also aids the agency to manage travel bookings and suppliers as well by automating their functions. It will automatically show the upcoming bookings, showcase the payments, list of guests and their demands, along with generating invoices and reports. When it comes to sales and reconciliation, XChange enable the agency to manage their sales and purchase rules in an effective manner, thus ensuring that the records and figures are in agreement are correct.

Other benefits that travel agencies can enjoy by automating their travel operations using XChange is that they speed up their payment processes to the suppliers which can be automated, thus, eliminating any kind of delay in payment. It ensures better relations with the suppliers which ultimately leads to better services to the customers. Moreover, the development of spreadsheet and reports become easier as it doesn’t require a manual updating on the sheets and creating reports which would be time consuming.

XChange Mid Office can be considered an extremely reliable and useful for automating all the travel process, which permits the organization to save not only time but an adequate amount of money as well and at the same time, increasing the quality of services offered to the traveler.

QuadLabs, who is one of the leading travel technology provider in the world, has developed this travel automation which acts as a travel CRM software along with an assistance provider for travel agency that would help them managing various processes, customers and suppliers to increase their revenue and sales.

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Innovations transforming the travel industry

Technology is changing everyday with new innovations coming out making the life of a common man a lot easier. In travel industry, various innovative and unique travel technology seems to enter the market, which enables the travel agencies to provide satisfactory travel experience to the customers. Travel technology provider all over the world are looking to introduce relevant and industry focused technology that would change the travel industry for good.  It is a universal fact that travelers are now preferring online booking and other technological aspects over the conventional way, which has brought a massive transformation in the industry. Today, we will talk about some of the best innovations in the travel technology which the industry is witnessing.

  1. Mobile Booking: Travel Technology Company in Europe and other parts of the world are developing exceptional mobile applications for travel agencies, allowing them to help the customer make last minute booking using their mobile devices. Today everyone is using a smartphone that comprises flights, hotel booking applications along with car services. Finding Uber, looking for restaurants and local tour guides assist the traveler to easily navigate through the new destination using their mobile handset.
  2. Augmented reality: This is another innovation which transforming the travel industry in a positive direction. The travelers can easily translate the local language on the go, witness the rooms virtually, watch the travel destinations without setting foot outside along with navigate through the area with ease. The Google Glass is a fine example of augmented reality in travel industry that helps the traveler virtually experience the tourist destinations while sitting.
  3. Artificial Intelligence: AI has certainly changed the way travelers search for tourist destinations or book hotels and flights. Travel technology Company in Asia and Middle East are now developing travel systems that provide dynami pricing details about travel products that records data such as room types, weather, pricing, etc. and tells the user about necessary information. It also allows the traveler to plan their entire trip which involves searching for best hotels and flight along with providing suggestions on tourist destinations and places to eat. Apples’ Siri and Amazon’s Alexa are some of the best examples of artificial intelligence used in travel.
  4. Real time information: The availability of travel products tends to change every second. With advanced travel systems developed by travel technology companies, the travelers can receive live flight delay information, predictions of trains and flight arrivals, rebooking services in case of cancellation, live rates, real time availability of hotel rooms, etc.

Other trendy innovations in travel industry include geo location, sensors such as compass, accelerometer, indoor positioning and much more that allows the traveler to get the best possible touring experience. There are many travel technology companies in the world, however, QuadLabs is considered one of the finest and award winning travel Technology Company who is best known to provide the most innovative and competitive travel solutions for agencies and help them achieve better return on investment by targeting more and more customers from all over the world.

How have the online travel booking systems transformed the global travel agencies?

Online travel booking systems has truly transformed the way people plan their tours along with how travel agencies all over the world offer their services to the individual. In earlier times, local tour operators and travel agencies were totally dependent on the travel needs and requirements of the people who are present nearby. Their services were limited to a particular geographical area, which also restricts their profits and revenue. Furthermore, offering the customers with full fledged travel services during the tour were quite difficult as well.

However, with the emergence of online travel booking systems, travel agencies throughout the world have been able to improve and enhance their travel services extensively and provide the potential customers with far superior tour experience, even in this stiff competition. The augmentation in travel technology solutions in recent years have made it possible for tour operators to reach and target a wider audience while appealing them through highly innovative and striking travel packages. Some of the ways by which travel agency systems has transformed the global travel agencies are as follows:

  1. Communicate with potential customers 24/7: Bringing your travel business online would allow you to impart your unique travel offers and dynamic packages to the travelers at any time of the day. It increases engagement level with the customer and develop more sales opportunties without giving much effort. At the same time, you can easily appeal to new and existing customers by your exciting offers through online travel booking system.
  2. Tracking of real time sales: One of the best way to determine if your business is moving in a positive manner, is by tracking the sales of business products and services. The travel agent system also helps the travel agency to real time sales, allowing the company to predict revenue and compare earnings. This helps the management to make any necessary modifications in the system to enhance the productivity and sales.
  3. Online performance management: Performance management is a very critical process in business management, which must be done accurately. Online travel booking systems showcase the performance of the company and act as a critic for every activity performed. Whether it is hotel or flight reservations, travel package booking, or any query related to the customer, it helps the travel agencies to properly analyse and manage the performance of the busniess in a positive direction.
  4. Easy payment and customer support: The success of any business depends highly on its customer service. In travel business, resolving the queries of the travelers rapidly is of utmost importance and online travel booking systems help the company achieve just that. The potential travelers can easily navigate through the system, find a suitable holiday product to book, make payment easily using different UPIs and get speedy reply on any queries during the travel.

Travel agent systems have certainly enabled the travel agencies all over the globe to target specific audience and offer exceptional and cost efficient travel products and services to the customers, and in the process, provided them with opportunity to achieve growth and development in a short period of time.

How to select the right Travel technology Company to develop your online booking system?

Travel technology has seen tremendous growth in the recent years. This is the main reason the number of people utilizing online booking services in order to book travel products such as hotels, flights, car rentals, holiday packages, etc. have also increased dramatically. This revolutionary growth has made travel agencies to understand the significance of travel technology service providers and what extensive benefits they can derive from their innovative techniques. However, when it comes to finding a worthy and reliable travel technology company, it could be more of a troublesome task as there are many companies out there claiming to provide the most responsive and quality travel technology solutions.

This brings us to the question on how to find an appropriate travel technology company to build your online booking system. Below are mentioned some valid and vital points to consider when searching for a trustworthy travel technology company:

  1. Total experience in the field:- The reliability of the company can be determined by learning how long they have been offering their services. A company with over 10 years of experience in travel technology can be considered reliable for developing online booking portal. They would certainly have the proper resources and techniques to fulfill the requirements of the client.
  2. Number of projects delivered:- One can also identify their competitiveness and professionalism by learning how many projects they have completed of building online travel portals. A company with good amount of successful projects delivered would be more than efficient for the job.
  3. Any awards in the field:- Awards signify the commitment, dedication and success of the company in the field. If the company has won any awards in the field, such as best travel technology service provider in the country or world, means the company has earned a special place in the market for their unprecedented service to the customers.
  4. Number of APIs and GDS integrated:- A powerful and accredited travel technology company can do integration of a greater number of APIs and GDS in their projects, which enhances their quality and showcase their professionalism.
  5. Payment gateways integrated:- The organization should be able to integrated various payment gateways for the travel agents so that their clients can easily make payment using mediums such as debit/credit card, online banking, wallets and UPIs.
  6. B2B and B2C services:- It is also necessary to find out if the company offers efficient B2B and B2C services to the online travel agents. They should be able to develop proper B2B travel portals, allowing the agent to provide dashboard to their subagents as well.

QuadLabs Travel Technology solutions are one of the most respected and experienced company in the industry who offer a wide variety of travel solutions to the business travel,onlne retail sales and B2B reseller. They are multiple award winning and well known in the travel industry for delivering unique and quality online booking systems as per the requirements of the clients and according to the latest travel trends in the market

How to find correct Online Booking System for travel agents?

Online booking system is of utmost importance for travel agents as it not only helps the company to reach a wider audience, but also assist customers to get the best possible travel booking experience. However, when it comes to finding a suitable travel agent system to install and implement, it is easier said than done. There are so many factors that need to be considered before deciding a particular online booking system as different travel agent softwares has distinct uses and features. It is necessary for the travel agents to identify their top priority and requirements and then determine the system that will be able to fulfill those needs with efficiency.

Continue reading “How to find correct Online Booking System for travel agents?”

How an effective online travel agent system helps the agency to flourish?

Traveling is an amazing feeling to have. It is one of the most brilliant experiences one could ever get, that is filled with fun and excitement, which starts even before the actual date of travel and homes the mind for years in the form of memories. This is the main reason it is currently one of the most prosperous business industry in the world, which keeps on developing due to the advancement in the Travel Technology. To help the travelers enhance their travelling experience, travel agencies are making immense modifications in their system so that the client gets a satisfactory experience. The most significant benefit the customers receive are mainly through an online booking portal, which is also allowing the travel agency to grow their business profoundly.

Therefore, any travel agency who is committed to provide reliable travel services to their clients, needs to utilize the services of a respected Online Travel Technology provider such as QuadLabs.

An online travel agency solution allows the companies to easily interact with the potential and existing customers, which is not bound by time or geographical area. Customers can easily plan their leisure or travel to other cities or even countries using online travel portal to book their air tickets, hotels, car rentals, sightseeing, and other travel products. There are numerous other ways a travel agent system helps the company derive more profit and grow the business which are mentioned below.

  • Enhance customer engagement: Travel Agencies with Online Portal can target their customers through proper marketing and promotion of their latest offerings. They can engage with their existing customers using email or sms & they can advertise or promote their website on different social media which motivate customers to use their services. Better interaction and engagement is the key for any business to achieve success.
  • Use exceptional features to make a strong presence in the market: A travel agent system, which is developed by an accredited travel technology company after proper research and understanding the requirements of the company, is bound to receive success in the market, due to the involvement of unprecedented features. These features include:
    • SEO: Search Engine Optimization is a technique to increase the ranking of the travel portal on major search engine results. This enhances the visibility of the business, resulting in the growth of the industry.
    • Predict market requirements: In order to provide the most demanding travel solutions to the customers, it is first necessary to understand them. With an efficient travel portal, the company can identify the market demand well and make essential modifications in their system.
    • Quick customer service: Probably the most important element that contributes to the growth of the organization is the customer service. It needs to be fast, reliable and easily accessible, which online travel portals offer to the customers.
  • Competitive approach: In order to survive in the market, it is essential to keep a close eye on the competitors and make changes in your latest offerings to attract more customers, which can be done using travel portals.

QuadLabs have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market.

 

 

How an effective online travel agent system helps the agency to flourish?

Traveling is an amazing feeling to have. It is one of the most brilliant experiences one could ever get, that is filled with fun and excitement, which starts even before the actual date of travel and homes the mind for years in the form of memories. This is the main reason it is currently one of the most prosperous business industry in the world, which keeps on developing due to the advancement in the Travel Technology. To help the travelers enhance their travelling experience, travel agencies are making immense modifications in their system so that the client gets a satisfactory experience. The most significant benefit the customers receive are mainly through an online booking portal, which is also allowing the travel agency to grow their business profoundly.

Therefore, any travel agency who is committed to provide reliable travel services to their clients, needs to utilize the services of a respected Online Travel Technology provider such as QuadLabs.

An online travel agency solution allows the companies to easily interact with the potential and existing customers, which is not bound by time or geographical area. Customers can easily plan their leisure or travel to other cities or even countries using online travel portal to book their air tickets, hotels, car rentals, sightseeing, and other travel products. There are numerous other ways a travel agent system helps the company derive more profit and grow the business which are mentioned below.

  • Enhance customer engagement: Travel Agencies with Online Portal can target their customers through proper marketing and promotion of their latest offerings. They can engage with their existing customers using email or sms & they can advertise or promote their website on different social media which motivate customers to use their services. Better interaction and engagement is the key for any business to achieve success.
  • Use exceptional features to make a strong presence in the market: A travel agent system, which is developed by an accredited travel technology company after proper research and understanding the requirements of the company, is bound to receive success in the market, due to the involvement of unprecedented features. These features include:
    • SEO: Search Engine Optimization is a technique to increase the ranking of the travel portal on major search engine results. This enhances the visibility of the business, resulting in the growth of the industry.
    • Predict market requirements: In order to provide the most demanding travel solutions to the customers, it is first necessary to understand them. With an efficient travel portal, the company can identify the market demand well and make essential modifications in their system.
    • Quick customer service: Probably the most important element that contributes to the growth of the organization is the customer service. It needs to be fast, reliable and easily accessible, which online travel portals offer to the customers.
  • Competitive approach: In order to survive in the market, it is essential to keep a close eye on the competitors and make changes in your latest offerings to attract more customers, which can be done using travel portals.

QuadLabs have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market.