Online travel booking systems has truly transformed the way people plan their tours along with how travel agencies all over the world offer their services to the individual. In earlier times, local tour operators and travel agencies were totally dependent on the travel needs and requirements of the people who are present nearby. Their services were limited to a particular geographical area, which also restricts their profits and revenue. Furthermore, offering the customers with full fledged travel services during the tour were quite difficult as well.
However, with the emergence of online travel booking systems, travel agencies throughout the world have been able to improve and enhance their travel services extensively and provide the potential customers with far superior tour experience, even in this stiff competition. The augmentation in travel technology solutions in recent years have made it possible for tour operators to reach and target a wider audience while appealing them through highly innovative and striking travel packages. Some of the ways by which travel agency systems has transformed the global travel agencies are as follows:
- Communicate with potential customers 24/7: Bringing your travel business online would allow you to impart your unique travel offers and dynamic packages to the travelers at any time of the day. It increases engagement level with the customer and develop more sales opportunties without giving much effort. At the same time, you can easily appeal to new and existing customers by your exciting offers through online travel booking system.
- Tracking of real time sales: One of the best way to determine if your business is moving in a positive manner, is by tracking the sales of business products and services. The travel agent system also helps the travel agency to real time sales, allowing the company to predict revenue and compare earnings. This helps the management to make any necessary modifications in the system to enhance the productivity and sales.
- Online performance management: Performance management is a very critical process in business management, which must be done accurately. Online travel booking systems showcase the performance of the company and act as a critic for every activity performed. Whether it is hotel or flight reservations, travel package booking, or any query related to the customer, it helps the travel agencies to properly analyse and manage the performance of the busniess in a positive direction.
- Easy payment and customer support: The success of any business depends highly on its customer service. In travel business, resolving the queries of the travelers rapidly is of utmost importance and online travel booking systems help the company achieve just that. The potential travelers can easily navigate through the system, find a suitable holiday product to book, make payment easily using different UPIs and get speedy reply on any queries during the travel.
Travel agent systems have certainly enabled the travel agencies all over the globe to target specific audience and offer exceptional and cost efficient travel products and services to the customers, and in the process, provided them with opportunity to achieve growth and development in a short period of time.
The following features online booking systems must have:-
1. Beautiful & attractive Image Gallery
2. Optimizes the potential of your website
3. Provides a detailed booking
4. Social Media Integration
5. Keeps your guest on your own website while making a booking
6. PayPal Payment Options
7. Credit Card Storage Options
8. Visual Calendar
9. Currency and Language Settings
10. Online Support and Phone Support
11.Access to the Cloud
12.Appealing ‘Book Now’ Button
14.Keeps it fast and simple so that no special software or downloads are needed for a customer in order to make a booking
15. Provide easy to use administration panels
The Travel industry has witnessed a massive evolution in the last few years due to the latest advancement in the technology, offering the customers and travel agencies to make a proper interaction with each other during and after the trip. The evolution in the industry has been so drastic in recent years that many would think, it won’t grow at the same rate in 2017 and beyond. However, it is certainly not the case as technology seems to be improving the way we travel more ardently than ever before, giving the industry higher growth expectation in 2017. Below are mentioned some of the areas which may witness a remarkable growth in the travel industry.
- Travel technology solutions: With technology developing a clear path for improvement in the travel industry, in 2017, we will witness more of it in the form of On-Cloud travel, ERP solutions, travel management software and much more. In today’s competitive world, technology has given travel companies a way to target their potential audience by offering just the kind of services they actually desire. This is possible due to the introduction of cloud technology in the industry, which has quickened the online booking system and interaction between the customer. Reducing the overall expenses while developing a healthy relationship between the travelers are going to give exceptional growth to travel companies, which has been possible due to the advancement in technology.
- Virtual reality (VR) and Augmented Reality (AR): This is a revolution is travel industry, which is speeding up real quick and perhaps in the near future, used by every travel related companies in order to showcase and market their travel products to engage potential customers. Up until now, virtual reality has only been used for gaming and movie viewing, however, its entrance in the travel industry would allow the companies to give a clear and 3D experience of their travel products such as hotel rooms, sightseeing, cruises, activities, that would persuade them to buy the travel package. Words can only describe how good their services can be, but with augmented reality, the customers can actually experience it while sitting at home. Nothing could be more persuasive than this.
- E-Passports: Travel industry is growing incredibly. People are travelling from one country to another more often, which has made the airport staff busy and instensified the security. With E-Passports, travelers can easily carry and showcase their personal information in a form of digital data instead of the real card, which could be lost, causing a great mishap. Virtual passports would also simplify the check in process using a digital photo, offer instant accessibility and save time from custom inspection and immigration.
Other major travel technologies that are helping the industry grow seamlessly include travel bots, voice interface and wearable devices that makes the life of a traveler easier. With such inventions and advancements, the travel industry can show a remarkable growth in 2017 with a considerable amount of increase in the number of travelers, it may take some time to witness the exact effect.
Travel technology has seen tremendous growth in the recent years. This is the main reason the number of people utilizing online booking services in order to book travel products such as hotels, flights, car rentals, holiday packages, etc. have also increased dramatically. This revolutionary growth has made travel agencies to understand the significance of travel technology service providers and what extensive benefits they can derive from their innovative techniques. However, when it comes to finding a worthy and reliable travel technology company, it could be more of a troublesome task as there are many companies out there claiming to provide the most responsive and quality travel technology solutions.
This brings us to the question on how to find an appropriate travel technology company to build your online booking system. Below are mentioned some valid and vital points to consider when searching for a trustworthy travel technology company:
- Total experience in the field:- The reliability of the company can be determined by learning how long they have been offering their services. A company with over 10 years of experience in travel technology can be considered reliable for developing online booking portal. They would certainly have the proper resources and techniques to fulfill the requirements of the client.
- Number of projects delivered:- One can also identify their competitiveness and professionalism by learning how many projects they have completed of building online travel portals. A company with good amount of successful projects delivered would be more than efficient for the job.
- Any awards in the field:- Awards signify the commitment, dedication and success of the company in the field. If the company has won any awards in the field, such as best travel technology service provider in the country or world, means the company has earned a special place in the market for their unprecedented service to the customers.
- Number of APIs and GDS integrated:- A powerful and accredited travel technology company can do integration of a greater number of APIs and GDS in their projects, which enhances their quality and showcase their professionalism.
- Payment gateways integrated:- The organization should be able to integrated various payment gateways for the travel agents so that their clients can easily make payment using mediums such as debit/credit card, online banking, wallets and UPIs.
- B2B and B2C services:- It is also necessary to find out if the company offers efficient B2B and B2C services to the online travel agents. They should be able to develop proper B2B travel portals, allowing the agent to provide dashboard to their subagents as well.
QuadLabs Travel Technology solutions are one of the most respected and experienced company in the industry who offer a wide variety of travel solutions to the business travel,onlne retail sales and B2B reseller. They are multiple award winning and well known in the travel industry for delivering unique and quality online booking systems as per the requirements of the clients and according to the latest travel trends in the market
Online booking system is of utmost importance for travel agents as it not only helps the company to reach a wider audience, but also assist customers to get the best possible travel booking experience. However, when it comes to finding a suitable travel agent system to install and implement, it is easier said than done. There are so many factors that need to be considered before deciding a particular online booking system as different travel agent softwares has distinct uses and features. It is necessary for the travel agents to identify their top priority and requirements and then determine the system that will be able to fulfill those needs with efficiency.
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Travel technology has revolutionized the way we travel and there is no denying that. It has not only made the life of a traveler much easier, but also provided enormous benefits to the online travel agents as well. With recent developments in the travel technology, travel agencies are able to provide fast, easy and reliable travelling services to people, thus extending their business to a great extent. They offer their services without any time bound and by targeting a large geographical area at a very reasonable price, which ensure in earning larger profit. QuadLabs is one such highly efficient travel technology solution provider, offering the most reliable services.
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