Impact of a Corporate Booking Tool on the travel agency business

Travel agents today are in a dilemma as online booking tools have cropped up everywhere. As they offer regular travellers the opportunity to search from a range of potential suppliers in order to find the best offer possible. This leads to many companies exploring niche markets in an effort to create new business opportunities, with a particular focus being placed on the corporate market.

The new corporate travel agent places focus on the level of service that they can provide, ensuring that they make use of a modern corporate booking tool (CBT) in order to help business clients with the various issues that surround their journey. There are a number of ways that this has had an effect on the travel agency that business.

Cost

The cost of booking travel has changed substantially, with prices increasing in agencies where corporate booking solutions (CBT) have been adopted. This change is attributed to corporate travel agents as they tend to charge per Passenger Name Record (PNR), rather than via each ticket that has been issued.

While this may seem like a fairly minor difference at first, it is important to note that a PNR not only contains information about the passenger’s ticket, but also information relating to their itinerary and the various fees related to the traveller’s trip. All of this information must be stored on a database that needs to be maintained, which also adds to the cost of incorporating a CBT into the existing travel agency model.

Unlike others, this model also allows for a much more personalised service to be offered in relation to business travel, as the company can now pull records related to the traveller, making changes where needed while also gaining an instant understanding of their itinerary and what needs to be done in order to ensure all of their requirements are met.

The corporate travel using CBT offers a level of convenience and service that is hard to find through a regular travel agent and almost impossible to find with an online booking service. Initially it appears a little restrictive, the introduction of CBTs has opened up an entire niche in the travel industry, with corporate travel now becoming a major concern for travel agencies that wish to stay ahead of the pack.

Branding and Reach

Travog, is one such Corporate Booking Tool that QuadLabs offers is available as a package that can be branded to the specific business travel agency that is using them, which offers corporate travel agency a level of reach that they may not have been able to achieve using their more traditional methods.

Solutions like Travog provide a range of services to travel agencies. They offer access to hotels and other organisations that are part of the corporate travel package. It also allows for the travel agency to brand itself around the model. Travog, the platform provided by QuadLabs is particularly useful for corporate travel agents who don’t maintain a dedicated web presence, as it offers them many of the advantages of a corporate website, with much less of the work.

CBTs like QuadLabs Travog are increasingly common in the corporate travel environment means that a level of trust can be created between the travel agency and the traveller simply due to the fact that the agency makes use of a trustworthy CBT. The traveller is assured that their arrangements will be made using a renowned package, with the agency being able to focus on the personal relationships they build with their business clients as a result. This allows for the maintenance of existing clients, in addition to the branding and reach offered by such packages ensuring that new clients are rarely far behind.

Working a Niche

To adopt a CBT a travel agency will often need to focus completely towards a corporate clientele. The cost of using the CBT, many of which run on a subscription model based around the number of users and amount of services provided by the package, require its use. Some companies feel the pinch to advertise solely towards corporate travel, placing less of a focus on regular travel.

This is not necessarily a bad thing, as the world of online booking has already eaten away at much of the business that traditional travel agencies have enjoyed for so many years. Talking about Business travel, it is much more based around the service provided, rather than how cheaply you can get the flights and accommodation. Countless travel agencies have now repurposed/specialized themselves so that they become dedicated to offering services to corporate customers, while perhaps placing less focus on traditional travel packages.

The Final Word

So how have corporate booking solutions impacted the traditional Travel agency? Some travel agencies are uncomfortable paying an added cost, particularly if they do not want to focus their services around business travel, they have also opened up a niche in the industry. Software solutions like Travog, make it easier for agents to satisfy the travellers that fit into that niche, offering them a complete package that allows the agent to fully satisfy the requirements of the traveller, without the agent having to develop the package for themselves.

Technological solutions like Travog, have helped bring many travel agencies into the digital age without requiring them to compete directly, or become a part of, many of the online booking tools that exist solely to compare prices and find the cheapest travel. Many companies which focus on corporate travel, take advantage of this new niche thanks to the increased capabilities offered to them by the CBT. They allow for increased reach and positive branding, at a cost that may be lower over a large period of time than incorporating a home-grown system. It must be noted, they also require a level of dedication to the service that some traditional travel agents may still be uncomfortable providing.

QuadLabs travel technology system help these travel agents and tour operators to organize and keep track of their bookings, business processes and front and back office data in a systematic manner, thus providing utmost satisfaction to the traveler regardless of the type of the travel. They are highly specialized and reliable travel technology provider who plays a very important role in maintaining a healthy relationship between the travel company and the customer for years.

Empowering tour operators with travel technology

Alteration in any form of technology is done to provide flexibility and better features to the people using it, whether we talk about educational technology, automotive technology or business oriented technology. Each technology has its advantages and drawbacks, which is upgraded regularly to overcome the obstacles and offer more convenience to the user. The same thing can be said for travel technology, which since its emergence, has come a long way in offering high end solutions to travel agencies and the end user.

Tour operators all over the world are making effective use of travel technology solutions in order to increase their sales by proffering cost efficient and remarkable holiday booking facilities to their customers in the midst of great competition. But, how exactly these tour agencies are benefiting from using the travel technology? Below are given different types of tour operators and features of travel technology they are using to attract more visitors in their respective fields.

Inbound tour operators

Since inbound tour operators or receptive tour operators provide travelers from outside countries to travel one or multiple destinations in their country, there are many ways travel technology solutions can help them attract more foreign tourists.

By using a specifically designed tour operator software, it would be extremely easy for an inbound tour operator to manage their tour bookings, accounting and back office through multiple distribution channels. First of all, in order to sell the product of their country to another country, marketing on a large scale needs to be done. A tour operator software will help you target your audience by showcasing them your country’s elegant and magnificent sites to roam, which will increase their interest and compel them to visit your website and then your country.

And with exclusively designed and attractive holiday packages, powerful content management along with highly convenience online booking engine, selling your product to a foreign traveler would be a piece of cake.

Outbound tour operators

Unlike the receptive tour operators, outbound tour operators send travelers from the country they operate to foreign countries, and to increase their productivity and sales, proper utilisation of tour booking softwares is greatly demanded. There are thousands of people looking to travel abroad and in order to sell your product to them, you need to offer an exceptional and affordable holiday package. Abroad travels are always a costly affair, nonetheless, people still wish to travel foreign countries with their loved ones. With right advertisement and multiple platform to book the package that is unique in more than one way can increase your chances of sales.

Furthermore, offering passport creation and visa applications included in the package can attract the travelers’ interest as travelling abroad requires a hectic schedule to cover.

Moreover, travel technology system also help these travel agents and tour operators to organize  and keep track of their bookings, business processes and front and back office data in a systematic manner, thus providing utmost satisfaction to the traveler regardless of the type of the travel. It plays a very important role in maintaining a healthy relationship between the travel company and the customer for years.

Address:-

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com

Latest Trends In Travel Industry

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Travel industry is a dynamic industry that keeps changing every year. Tour operators and travel agencies constantly spot new and latest trends in the travel in order to increase their chances of sales. The fact about travel trends in one successful year might not be the same for the next one and thus, travel agencies adapt the environment and trends adequately in order to stay in the competition. 2016 was a good year for the travel industry.It was adventurous, productive and even though with too many challenges, it did grow smoothly.

Below are mentioned some of probable latest trends in travel industry 2017

  1.       Adventure trips: As per Virtuoso, one of the latest trends in the travel industry is adventure trips such as African safari, hiking Swiss Alps, swimming with whale sharks in Australia or Mexico. Latest reports have shown that travelers are now moving into a more adventurous destination for their travel plans, thus increasing interest in hard adventures.
  1.       River Cruising: A traditional cruising like the Rhine or Volga River with bedrooms and public areas with Colonia Style furnishing is getting more and more popular among adventure seekers. Myanmar, Laos and Thailand introduced this adventurous cruising trip amid the jungles and mountains, passing through UNESCO world heritage sites such as Luang Prabang and Golden Temple.
  1.       Food tourism: One of the major element of tourism is food, and travel industry has taken quite a notice to it. According to Patrick Whyte, UK Editor – Skift, food experiences aren’t limited to just dining out, but also farm tours, classic food market and cooking courses, which are about 95% of these experiences. Food also plays an important role for travelers to learn the history of the place and make a pact with their culture, which plays a valuable resource for travel agencies as well.
  1.       Mobile photography: More and more travelers are looking for ways to capture their memorable moments. And with latest advancements in mobile devices and their cameras, it has become easier for them to do so. Travel agencies can benefit it by adding this to their marketing efforts and develop user generated content. Allowing travelers to go through breathtaking views and helping them capture those moments by giving them time to have a photoshoot could increase customer satisfaction.
  1.       Train travels: Vintage train trips, providing deluxe dining car, passing villages, river, countryside and all the Europe, giving a soothing pleasure to the commuters is becoming popular among people. These trains stop at cosmopolitan cities where passengers are provided with luxury hotels for the night until the whistle blows in the morning.

Other latest trends in travel industry include responsible tourism, business and leisure travel, medical tourism, Millennials and many more. Travel agencies are required to adapt these travel trends in order to attract more and more travelers to their company.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Some Notable Effects of Demonetisation on Travel Industry

Since the demonetization hit the Indian economy on November 8th, 2016, India witnessed a huge let down in the economy. The bold move by PM Modi, to remove Rs 500 and Rs 1000 notes as legal tender while introducing new Rs 2000 notes in the circulation may be the right and most needed decision to be made in order to control the black money in the country, but it surely made the economy came to a temporary halt, for which he was majorly criticized as well. Travel industry is one such industry that suffered greatly from this heroic decision. Let’s point out some areas where the effects of demonetization hit immensely to the industry.

  1. Inbound and outbound travel: Most Indian travellers found it extremely cumbersome as cash in hand was not a legal tender currency. Card facilities in small shops and roadside market were not available.
  2. Domestic travel: People travelling within the country also tackled issues related to payment Hotels and restaurants along with transportors did not accept old notes.
  3. Reduced traffic on online travel portals: Indian travelers neglected the thought of traveling after the ban, hence the online travel websites saw a considerable decrease in the traffic.
  4. Travel plans postponed: Many travelers postponed their travel plans due to shortage of money. The main priority was to get cash in hand as the Governement had a deadline to exchange old cash into new ones.
  5. Airline bookings: The unexpected ban also hit the airline industry hard as lots of travelers cancelled their air tickets.
  6. Restaurant reservations: Restaurants in big cities showed a massive drop in reservations. There were many cancellations and no shows, which affected both small and large scale hoteliers and restaurants.
  7. National monuments: The number of visitors to national heritage sites showed a significant decline as well. This was mainly due to the shortage of new currency, which made both the domestic and foreign tourists face many issues.
  8. Increased digital payment: Not all the effects of demonetization to travel industry were negative. After the bold decision, travel industry showed a brilliant increase in online payments where the travelers booked their hotels, flight and other travel products using their cards and Internet banking. It also allowed small vendors to use digital wallets as a payment medium, which helped both the travelers and the business owners greatly.

As stated by PM Modi during his demonetization speech that people of India would face difficulties for a couple of months, however, it will only be temporary. His words was true and today, even after so many issues, travel industry in India has shown a rapid growth in the current year.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 9560509246, +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com

Role of GSA and Distributor model in the era of travel industry

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In this era, where travel industry is evolving rapidly due to the latest upgrades in travel technology solutions, travel agents and distributors are benefitting from it high time. However, the role of GSA and distribution solutions cannot be ignored for the immense success of travel industry and travel agencies. The fact that GSA and distributors are using B2B software solutions effectively in order to meet the requirements of travel agencies who wish to enhance their customer base by providing outstanding travel products at a very reasonable price. Let’s discuss the importance of GSA its distributor model and their role in the growth of B2B agents and travel industry.

GSA solutions for B2B agents

General Sales Agent, or simply GSA, are sales representatives for an airline of a particular country or region. GSA are responsible for selling their airline products to travel agents which includes flights and cargo space.GSA receive a commission of 3-5% per ticket. They play an important role in helping travel agencies to set up their holiday packages or book flight tickets for their customers. Any travel technology solution provider offering B2B software solution to a travel company also provides them with remarkable GSA solutions, giving them better opportunities to book airline tickets as per their needs and budget.

It allows the travel agency to get benefits such as intelligent ticketing with cost savings, better management of flight tickets that include cancellation with minimal or no charges, rearranging flight schedules, effective flight booking system and of course, cheaper rates to earn more profit.

 

Distribution solutions for B2B agents

Now when it comes to providing travel agents with distribution solutions, travel technology services make additional efforts to make sure they have no trouble in their business process. And in order to accomplish that, they provide distribution solutions for B2B agents, which empower them to sell more tickets using the Global Distribution System and API. These include travel products such as hotel rooms, car rentals and much more at a better price. It also comes very handy for managing corporate travel, which many travel agents seem to offer to their client. Distributor solution have great importance in the travel industry and for travel agents as they won’t be able to survive in the industry unless they have proper and adequate travel items. An established travel technology provider allows travel companies to have better distribution solutions.

Apart from possessing an attractive online booking system, it is highly necessary that a travel company use the services of GSA and distributor model in a more effective way, if they wish to compete in this heavy market. Today, no company can survive without Technological assistance, and travel industry is no exception. QuadLabs,a leading travel technology service provider fills the void for GSA and Distributors.

 

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 9560509246, +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com

 

QuadLabs, an award winning travel technology platform for B2B Reseller, Tour Operator and Business Travel intermediaries

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QuadLabs Technologies has been a powerful platform for many travel agents and tour operators for the last decade with its world class Travel ERP technology, giving B2B resellers a better opportunity to provide comprehensive travel solutions to both individuals and business companies. QuadLabs is a leading travel technology solution provider and a winner of ‘World’s Leading Travel ERP Technology Provider for 2015 and 2016’.QuadLabs excels at offering the most enthusiastic and dedicated technological solutions to business travel needs.

Travel technology is a very fast growing field used by numerous travel agents and business travel intermediaries in order to boost their sales and profitability. QuadLabs offers them such technological help by giving them better travel agency booking software, travel booking system and much more to manage their travel bookings, track their inventory and business processes, etc. Every travel company requires to have a better travel booking system that would help them and their customers to arrange their hotel bookings, flight reservations, car rentals, holiday packages and many more at any given point of time with no trouble at all. Having an irresponsible and unreliable travel agency booking software can result in great loss of possible customers and of course sales.

For a B2B reseller, QuadLabs technology helps them to manage their distribution channels and employees. It also helps them to manage their travel reservations and travel products which they can resell to other travel agencies for a greater profit.

Some of the benefits B2B reseller can get from QuadLabs are as follows:

  1. B2B agent dashboard
  2. Front office support
  3. Back office support
  4. Mid office system
  5. Credit and deposited policy
  6. MIS reporting and dashboard
  7. E-wallet for payments
  8. Booking management
  9. Service fee management
  10. Post sales support
  11. Rearranging bookings
  12. Resolving queries

They provide a comprehensive travel management system which processes bookings at multiple point of sales, enhances the relationship between the company and the customer. With QuadLabs travel agency booking software, the tour operator will get a quality front desk or travel desk to better interact with their customers. Other features include significant admin panel for proper business management, connection with negotiated inventories, auto invoicing, third party integration, B2B2B and B2B2C labels for affiliates and subagents, inbuilt GDS and many more.

There are many travel technology providers available out there, but none are as competent and reliable as QuadLabs Travel technology due to its highly innovative features, business processes and ability to help other travel companies to sell their travel products in a very easy and flexible manner. They understand the requirements of the business way too well and offer the most suitable help possible to boost their profit. They are master in identifying the areas in a travel industry, which are lagging the company behind and knows very well to resolve them in a quick span of time and surely at a very reasonable price. Therefore, if you are also an aspiring travel agent company or a B2B reseller in the field, then it would be wise to engage services of QuadLabs.

 

Boost Your Business Profitability With an efficient travel management platform

Travel management is an effective term for any business organization, which includes balancing their employees travel need in order to obtain business objectives. Business all over the world constantly requires to send their employees to different cities and countries for various important projects that would help the company to boost their sales and profitability. It is a fact that managing travel of business personnels is a very tedious and hectic task, which involves booking hotels, car rentals, flights and taking care of their business needs at every given time. Thus, every company requires to have an efficient travel management platform, if they wish to make their corporate travel a major success.

Continue reading “Boost Your Business Profitability With an efficient travel management platform”