Why travel ERP on cloud solution is important for online travel industry?

Enterprise Resource Planning is an important aspect for any business industry and the same can be said for the travel industry. Travel ERP software allows the travel agency to perform more using less resources including money and human effort. It offers flexibility, higher agility and visibility to the agency by reducing their overall costs, increasing efficiency and enhancing the customer satisfaction. This helps the company to remain viable and competitive which is necessary to sustain a good position in the market. Some of the functions travel ERP software help the travel agencies to perform include customer engagement, sales and marketing, integrating multiple business processes, HRM and billing. However, one of the best innovations in the ERP for travel industry is the Cloud ERP Solution.

Cloud ERP is a latest approach in enterprise resource planning that utilizes cloud computing platform to help the companies to perform their business process efficiently. It refers to the use of internet software that are hosted remotely and used by the organization for business operations. The reason why on cloud travel ERP solutions are becoming more and more popular is the fact that it provides various benefits to the travel agencies. Some of these benefits include:

Reduced Cost

One of the benefits travel agencies can enjoy using Cloud ERP travel solutions, also known as Travel ERP on SaaS, is the proven reduced costs associated with it. It helps in avoiding upfront costs involved in the process as the need for buying hardware and software are eliminated. There are no monthly subscription fee and software licenses are involved, which can increase the overall budget of the company. Similarly, since there will be no hardware requirements, the need for IT support can also be eliminated, further reducing the cost. Cloud computing is responsible for the all the upgrades and maintenance which won’t be bearded by the company.

24/7 accessibility

On cloud ERP travel software also allows the company to perform their business operations at any time and place. Since it is not bound by one system containing a particular software, it can be accessed and used by the authorized person at any time period and place as long as he or she have the access to Internet. All it requires is valid authorization details to begin the work.

Increased efficiency

Using Cloud Travel ERP Solutions offer fast processing of travel operations such as offering customer support, online booking of flights and hotels, reporting, developing and sending invoices and any other tasks. It doesn’t suffer any technical issues as compared to a physical system, which require a lot of time and effort. This not only increase the productivity of the company, but also offers high safety and security to the information of the company.

QuadLabs is an award winning and accredited travel technology solution provider who provides the most reliable and result oriented Cloud ERP Travel solutions to travel agencies that are sure to help them achieve their organizational goals, which is to increase their profit and revenue.



How Travel Management System by QuadLabs helps TMC to grow?

For any corporate or business travel management company TMC, having a profound and responsive travel management system can prove to be highly effective and beneficial for the business. A reliable corporate booking tool would allow the travel agency to provide appropriate, quick and flexible travel-related products, enabling the business traveler to have a safe, successful and satisfying business trip. There are many travel technology companies out there who can develop a client and result oriented travel management system as per the needs and requirements of the business travel company. But when it comes to timely delivery, quality and 24/7 customer support, no one comes near QuadLabs, which is a multiple award-winning travel technology organization.

Why should one hire the services of QuadLabs for developing travel management system?

A travel booking system dedicated towards business travel is completely different from the one designed for leisure travel. It requires having real-time processing, 24/7 customer support and other valuable features, resulting in a satisfying experience for the business traveler. Furthermore, it should be designed in such a manner that clients can be provided cost-efficient and reliable services. Below are provided some of the ways why travel management systems developed by QuadLabs is quite effective TMC organizations:

  1. Detailed travel records and communication: Handling business travel is a very complex procedure as it requires immediate access to the necessary personnel when the need arises, and failure to do so can result in the loss for the corporate personnel and cost the TMC its reputation. Travel management system developed by QuadLabs offers quick access to the records and easy communication between the client and the travel company, should an emergency occur.
  2. Centralized reporting of incidents: It is not just necessary to keep detail information about travel bookings and other stuff, it is the law. A responsive travel management system contains all the information about the hotels, air transports, car rentals, along with technical aspects that could help the business traveler get the best out of their trip. Even at the time of crisis such as unavailability of transport at night, immediate hotel booking nearby should be made to make the traveler feel safe and secured.
  3. Automated responses and notifications: An effective travel system should also be able to send notifications and responses to travelers automatically, allowing the travel company to save time and effort. Sending responses to the traveler at regular or timely intervals, such as departing time of flight, notifying the location of meetings, information about car rental position, etc. helps the TMC to provide necessary information to the business traveler without delay or forgetting.
  4. Self-booking tool: QuadLabs develop a remarkable self-booking tool that lets the business traveler to book their own hotels, car rentals, flights, etc, without the assistance of travel agency, and making the interaction between the two through online medium. This promotes flexibility, saves time and energy and enhance the user satisfaction as well.

Therefore, if you also want to have a dedicated and client-oriented travel management system for your corporate travel booking, then hire the services of QuadLabs.

Automate your backend travel operation and booking fulfillment with mid-office

There is an intense competition in the travel market at all level, which makes the travel agencies to perform better and better in order to stay in the competition. Mid office and travel back office system management is considered one of the most crucial system that enable them to offer satisfying travelling experience to the customers through quality support. However, it can prove to be a difficult process where possibility of errors remain high if travel agencies doesn’t have a system. The best way to prevent is by automating backend travel process with mid office system for resolving issues of travelers in real time.

Importance of automating backend travel operations and bookings

In travel industry, the management of back office is as crucial as the front end. It includes operations such as enquiry management, booking management, supplier management, generating invoices & reports and regulatory compliance which covers the administration and support personnel that doesn’t require client facing. Automating these functions saves a lot of time, effort and money for the company, which enhances their productivity and performance and offer more satisfaction to the customers. Some of the main backend travel operations that can be automated using mid office are as follows:

  1. Invoicing and reporting: Calculating cost of sales and revenue can be tedious yet significant task, which needs to be performed on a regular basis. Manually carrying it out requires prolonged time and effort, which can be saved by automating the process using automation tools such as XChange mid office system. It helps the travel agency to generate accurate reports while tracking the payments and bookings in real time.
  2. Business intelligence: Travel agencies are required to develop effective travel policies and compliances, travel pattern reports along with monitoring the labor cost. It involves a lot of manual work, but with mid office system, the company can reduce their labor cost and increase their productivity through reduced time consumption using integrated applications.
  3. Commissions of suppliers and agent: It is also necessary to calculate the commissions of sub-agents, suppliers and vendor which include hotel, flight, car rental etc in order to find out the exact revenue generated. By automating this operation, the company won’t need to carry out this confusing and hectic task.
  4. Customer relation: Certainly one of the most important aspect of travel agency is to maintain good relations with the customers for which, travel CRM software should be utilized. Mid office system can also act as travel CRM system where customer services can be automated to provide real time support to the travelers along with after care services such as promotion and feedback.

Automation utilizing mid office system gives all that could possibly be needed advantages to the travel agency which help them in keeping up their position in the market and target an ever increasing number of clients to improve their revenue. However, it is necessary to hire the services of a reputed travel technology providers such as, QuadLabs who is very much perceived and exceptionally experienced in the field to robotize your booking and backend travel operations.


Automate travel operations, processes, sales and reconciliation with XChange

Automation process can be very helpful for any business industry as it enables them to perform the same functions without physically doing. In travel industry, automating travel processes such as travel bookings, customer management, supplier management, administration and enquiry management by Mid Office plays a key role in acquiring competitiveness and increase market share. There are several Mid Office and Travel CRM Software’s available in market for travel industry, however, XChange Mid Office system developed by QuadLabs is by far the most effective and trustworthy.

Features of XChange and what functions can be automated using the system

XChange is quite user friendly and help the travel agency to automate various necessary functions. It helps in automating consolidated information gathered from different sales channels and suppliers. Furthermore, the system is an effective travel CRM system, which assists in customer relationship management which is one of the most important aspect for any travel operator. XChange automate processes such as sending latest news and offers to the customers and provide essential support. The Travel desk or front desk features of Mid Office system gives the travel agency to book tickets coming directly though phone or through walk-in customer also it helps to resolve any queries or issues of the travelers during or after their trip, where all the answers are predefined.

Not only Mid Office system, the system also aids the agency to manage travel bookings and suppliers as well by automating their functions. It will automatically show the upcoming bookings, showcase the payments, list of guests and their demands, along with generating invoices and reports. When it comes to sales and reconciliation, XChange enable the agency to manage their sales and purchase rules in an effective manner, thus ensuring that the records and figures are in agreement are correct.

Other benefits that travel agencies can enjoy by automating their travel operations using XChange is that they speed up their payment processes to the suppliers which can be automated, thus, eliminating any kind of delay in payment. It ensures better relations with the suppliers which ultimately leads to better services to the customers. Moreover, the development of spreadsheet and reports become easier as it doesn’t require a manual updating on the sheets and creating reports which would be time consuming.

XChange Mid Office can be considered an extremely reliable and useful for automating all the travel process, which permits the organization to save not only time but an adequate amount of money as well and at the same time, increasing the quality of services offered to the traveler.

QuadLabs, who is one of the leading travel technology provider in the world, has developed this travel automation which acts as a travel CRM software along with an assistance provider for travel agency that would help them managing various processes, customers and suppliers to increase their revenue and sales.

How B2B internet booking systems helping travel agencies to increase their revenue?

For travel agencies throughout the world, B2B booking system has provided incredible growth opportunities, allowing them to reach a wider audience. A B2B travel portal helps travel agencies to generate better leads and higher sales, which is necessary for survival in the market and earn good profit. It also enables travel agents and partners to book travel products and simplify documentation process and reservation. In today’s stiff competition, B2B Internet booking systems is considered one of the most crucial travel agent system to achieve success by enhancing sales and revenue.

This is the main reason many travel agencies are looking forward to hire the services of reliable travel technology solution provider such as QuadLabs to develop unique and industry relevant B2B travel portal. Following are provided some exceptional benefits B2B online booking engine offers to travel agencies for their growth:

1. Offers a wide range of information to the travel agent:- The biggest advantage of having B2B travel portal is that the travel agency will be able to clearly witness and reach relevant information, allowing a transparent transaction of travel products. They can easily manage all the bookings and reservations and also allows sub agents and partners to provide regular access to updated information and rates.

2. Variety of services:- B2B system also provides a wide range of services to the agents which include travel product like Flight, hotel Car Rental etc., service information, location, suppliers for the services along with the quantity of units available. It allows the company to make new reservations and keep track of sales effectively.

3. Sales promotion:- In order to attract the interest of potential customers, special sales offers can be utilized through B2B travel system. It would assist the travel partners to generate more demand and increment the sales by a greater margin.

4. Better communication:- Communication is the key elements for deriving sales for travel agency as it encourage better customer support and appropriate service in a timely manner. The travel agency system maintains a proper communication line between travel partners, suppliers and customers and gives automatic confirmation of any booking. It can also enable the agency to target new customers, develop marketing campaign and increase revenue.

5. Easy documentation process:- With increasing demand of hotel, flights and travel package reservation, it requires from the agency to make all the documents related to travel booking available for partners, suppliers and customers. This include invoices, booking confirmations, travel product information, etc., which can easily be done through B2B online booking engine.

B2B travel portal helps travel agencies all over the world to gain proper control over their business process, so that they can deliver the best possible travel services to their sub agents. If you are also looking to install a trustworthy B2B booking system for your travel agency, then QuadLabs can help you design revenue oriented and reliable system, allowing you to enhance your business process by a great margin. QuadLabs is a leading travel technology company who are best known to deliver industry focused and competitive travel solutions to tour operators and travel agencies to enhance their business productivity.

How to select the right Travel technology Company to develop your online booking system?

Travel technology has seen tremendous growth in the recent years. This is the main reason the number of people utilizing online booking services in order to book travel products such as hotels, flights, car rentals, holiday packages, etc. have also increased dramatically. This revolutionary growth has made travel agencies to understand the significance of travel technology service providers and what extensive benefits they can derive from their innovative techniques. However, when it comes to finding a worthy and reliable travel technology company, it could be more of a troublesome task as there are many companies out there claiming to provide the most responsive and quality travel technology solutions.

This brings us to the question on how to find an appropriate travel technology company to build your online booking system. Below are mentioned some valid and vital points to consider when searching for a trustworthy travel technology company:

  1. Total experience in the field:- The reliability of the company can be determined by learning how long they have been offering their services. A company with over 10 years of experience in travel technology can be considered reliable for developing online booking portal. They would certainly have the proper resources and techniques to fulfill the requirements of the client.
  2. Number of projects delivered:- One can also identify their competitiveness and professionalism by learning how many projects they have completed of building online travel portals. A company with good amount of successful projects delivered would be more than efficient for the job.
  3. Any awards in the field:- Awards signify the commitment, dedication and success of the company in the field. If the company has won any awards in the field, such as best travel technology service provider in the country or world, means the company has earned a special place in the market for their unprecedented service to the customers.
  4. Number of APIs and GDS integrated:- A powerful and accredited travel technology company can do integration of a greater number of APIs and GDS in their projects, which enhances their quality and showcase their professionalism.
  5. Payment gateways integrated:- The organization should be able to integrated various payment gateways for the travel agents so that their clients can easily make payment using mediums such as debit/credit card, online banking, wallets and UPIs.
  6. B2B and B2C services:- It is also necessary to find out if the company offers efficient B2B and B2C services to the online travel agents. They should be able to develop proper B2B travel portals, allowing the agent to provide dashboard to their subagents as well.

QuadLabs Travel Technology solutions are one of the most respected and experienced company in the industry who offer a wide variety of travel solutions to the business travel,onlne retail sales and B2B reseller. They are multiple award winning and well known in the travel industry for delivering unique and quality online booking systems as per the requirements of the clients and according to the latest travel trends in the market

How to find correct Online Booking System for travel agents?

Online booking system is of utmost importance for travel agents as it not only helps the company to reach a wider audience, but also assist customers to get the best possible travel booking experience. However, when it comes to finding a suitable travel agent system to install and implement, it is easier said than done. There are so many factors that need to be considered before deciding a particular online booking system as different travel agent softwares has distinct uses and features. It is necessary for the travel agents to identify their top priority and requirements and then determine the system that will be able to fulfill those needs with efficiency.

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