Traveling is an amazing feeling to have. It is one of the most brilliant experiences one could ever get, that is filled with fun and excitement, which starts even before the actual date of travel and homes the mind for years in the form of memories. This is the main reason it is currently one of the most prosperous business industry in the world, which keeps on developing due to the advancement in the Travel Technology. To help the travelers enhance their travelling experience, travel agencies are making immense modifications in their system so that the client gets a satisfactory experience. The most significant benefit the customers receive are mainly through an online booking portal, which is also allowing the travel agency to grow their business profoundly.
Therefore, any travel agency who is committed to provide reliable travel services to their clients, needs to utilize the services of a respected Online Travel Technology provider such as QuadLabs.
An online travel agency solution allows the companies to easily interact with the potential and existing customers, which is not bound by time or geographical area. Customers can easily plan their leisure or travel to other cities or even countries using online travel portal to book their air tickets, hotels, car rentals, sightseeing, and other travel products. There are numerous other ways a travel agent system helps the company derive more profit and grow the business which are mentioned below.
- Enhance customer engagement: Travel Agencies with Online Portal can target their customers through proper marketing and promotion of their latest offerings. They can engage with their existing customers using email or sms & they can advertise or promote their website on different social media which motivate customers to use their services. Better interaction and engagement is the key for any business to achieve success.
- Use exceptional features to make a strong presence in the market: A travel agent system, which is developed by an accredited travel technology company after proper research and understanding the requirements of the company, is bound to receive success in the market, due to the involvement of unprecedented features. These features include:
- SEO: Search Engine Optimization is a technique to increase the ranking of the travel portal on major search engine results. This enhances the visibility of the business, resulting in the growth of the industry.
- Predict market requirements: In order to provide the most demanding travel solutions to the customers, it is first necessary to understand them. With an efficient travel portal, the company can identify the market demand well and make essential modifications in their system.
- Quick customer service: Probably the most important element that contributes to the growth of the organization is the customer service. It needs to be fast, reliable and easily accessible, which online travel portals offer to the customers.
- Competitive approach: In order to survive in the market, it is essential to keep a close eye on the competitors and make changes in your latest offerings to attract more customers, which can be done using travel portals.
QuadLabs have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market.
The huge penetration of the Internet has revolutionized the way we use to read books, listen to music, watched movies or how we communicated. Also it has taken the travel and tourism industry by storm. It has not only fasten the process of finding a list of good destinations, but it has also eliminated the middle level link (agent) from the procedure of booking hotel and flight/train tickets. Nowadays, one can easily login to a travel web portal and can explore various national and international locations online, compare the prices of several flight carriers, check the services of a hotel and read the feedback shared by other users.
An online booking engine makes booking of hotels and flights interactive, faster and cheaper. There are more ways in which it helps travel enthusiasts; read further to know some advantages of online booking engines:
It is faster and more efficient way of booking hotel rooms and air tickets:
Traditional travel agencies have a lengthy and time-consuming reservation process with many middlemen involved in it. It could be really bothering and confusing as you might be talking to more than one person at the agency. But when booking flights/hotels online, you can simple login to the website, scroll through the various available options, compare them on the basis of price range and services and facilities and make a well-informed decision. It is certainly a boon for travellers, especially for those who are frequently on the move and would like to make their travel arrangements within a few clicks. One also gets to know a lot of detailed information on the local areas and sightseeing spots of the chosen location.
Better services at a cheaper rate: This is the most prominent feature of internet booking as you get plethora of options to choose from, you can easily draw a difference between their services, rate and suitability to your purpose (for example: vacation or a business meeting). Also you eliminate a lot of expenses by booking online as you do not have to shell out money for the services of an agent or tour operators. You can get the best of services and even luxuries at the most affordable price as you can even compare different classes and categories of hotels.
Personalisation and customization of travel plans: With online booking engines, travel companies offer their users an opportunity to customize a tour package as per their own preference. Even it can also suggest some packages to the travellers on the queried locations. This feature lets the functioning of online engine to get better over the time as it starts understanding diversified travellers and constantly focus on offering more appropriate and convenient plans.
This innovative booking system has open many growth avenues for the tourism industry. It has integrated convenience with technology while also focusing on user friendliness and easy paying option. But travel companies that plan to go online, they must understand that maintaining an elaborate yet simple portal is the need of the hour.
The most notable quality travel company can offer is customer’s personal services supported by brilliant travel agency software. People have encountered multiple issues during their booking for flight and hotel due to system failure and they typically hold very short temper for non-functioning travel softwares. Travel technology solutions play a defensive role between a traveler and travel agency because a satisfied customer can bring more business and an unsatisfied customer may tear down your business reputation with bad reviews at various travel technology platforms connected with internet. Hence, travel softwares are very applicable product in conducting more business. Here are some of the basic notations that needs to be kept in mind while choosing a travel technology software for your travel agency.
- Operational to multiple basic functions and services: The primary objective of a travel technology software is, it should contain all basic functionality like hotels, flights, reservations in order to prevent irritating formalities for customers. So that customers can pick and reserve their favorite location without any hassle.
- Numerous sales channels.To attract more potential customers, so that travel agents can boost their business. You must look precisely to buy travel software which is equipped with several sales channels like B2B, B2C.
- User and SEO friendly system:The software must be user interactive, so that customers can easily understand the navigational system.
- Cross sell functionality:To bring more business along with extra profit, the software must be prepared with this basic feature. So that customers, who wants to book flights can also avail other beneficial opportunities like Hotel booking, sightseeing, etc.
- Operates in multiple language and currencies:For customers who wish to travel overseas or other countries, this function means a lot to them. The software must have inbuilt functionality of multiple language and currencies.
- Connectivity with GDS’s and third party consolidator: The travel technology software should be united with multiple GDS’s and third party suppliers to reserve overseas flights and Hotels easily.
- Hotel contracting: The sightseeing and transfers become reasonably priced under the Hotel contracting feature. So, the software should come with this feature for private negotiations to lower the price values of other Hotel accessories.
- Full internet integration: The software should be absolutely integrated with Internet to develop anonline booking engine and airline booking software. Also, Intermediaries and travel agents can check out the availability of Hotel rooms and Flight routes along with their prices to make a hassle free reservation.
- Mobile accessibility for reservations: In this extensive arena of mobile applications, it is rather crucial and necessity to attain access of Hotel and flight reservations via Mobile devices. So, the travel software should be accessible anywhere, anytime through mobile connectivity. It will become easy for customers to swiftly gather all the relevant info and stay connected with the system.
- Provides reliability in booking procedures: Booking management system of the software should be easy to carry out from the inquiry procedures to the end of stay when the payment is made.
Travel and Tourism is one of the largest industry that contribute to the global economy. Worldwide this industry has been growing steadily every year. Technology has taken an immense place in people’s life. The way things are done is changing, so is the Traveler’s buying behaviors and expectations. Travelers want everything on their fingers tip so that they can book fast, easily and in cost effective manner.
Before digital times, the role of the travel agent was to advise clients on travel destinations and to act as an intermediary in the difficult process of organizing travel bookings. Even as late as the early 1990’s, consumers booked Flight, Hotel, Car etc. through travel agents as many companies did not offer direct bookings. But with the automation brought by the changing travel technology has made the traveler looking for mobility, flexibility and easy real-time access to information. For this an Online Booking Engine reduces stress off travelers to plan their travel end-to-end.
Continue reading “Power of Online Booking Engine on Travel Industries”
Travel management companies offer their services to both individuals and corporate to book their travel as they master the art of managing different kinds of travel at any location of the world. However, when it comes to business travel, there are many issues that may occur for the TMC companies as corporate travel demands varying requests that includes alterations in flight timings, immediate car rentals, food and security, etc. In order to take care of such requests at any time of the day, TMC can use the services of travel technology that is Travel Management Solution.
So, how come travel management companies can provide better corporate travel solutions using travel technology?
Continue reading “What is the solution for a TMC to take care of varied request coming from their corporates?”
Consolidators are distributors who sell travel inventories like flights, hotels, cars etc in bulk who are also called a broker or General Sales Agent (GSA). They purchase travel inventory at a significant discount, allowing travel agents to sell it to the general public at a low rate by targeting niche markets. They offer reduced prices, flexibility and convenience to the Travel Agent, which is not available while booking from the physical bucket shops. They are now used by millions of people to book online because of these major benefits. Travel technology also offers necessary distribution solutions for B2B agents by allowing them to target greater audience and increase their sales by selling these to both individuals and businesses. Some of the major benefits these consolidators can enjoy through travel technology are as follows:
Continue reading “How consolidator can use travel technology to grow their business?”