Why innovation and enhancement are key components of online travel technology?

The 21st-century customer is extremely smarter than previous generations and does not want to compromise with the quality of service they receive. In this technologically advanced world, the customer now has all the access to the information related to any industry which is also the case with the travel industry. The travel Technology industry has certainly made the life of a Traveler a lot easier after providing them various benefits and convenience. In earlier times, travelers are required to visit the tour operator in order to book their holiday packages. They have to go through with the price, service and quality offered by the travel agency. But now traveler can easily find a relevant and cost efficient holiday package through online booking, without stepping out.

Similarly, travelling was considered a very costly affair in the past, due to which people with good income and essential work used to travel from one place to another. However, today almost everyone has the means and interest in travelling, whether it is for vacation, leisure, adventure, business or education, thus the number of people traveling has increased greatly in the last few decades. All these have been possible due to the advancement in travel technology and the introduction of online booking engine.

Online booking portal allows people to book travel products such as flight, hotels, car rentals, and buses, holiday packages on their own without interacting with a tour operator or agent. This reduces the price of the travel product a lot as the compensation for the operator omits, enabling the customer to have a relatively cheaper holiday with same quality of service. Apart from that, the further enhancement in travel technology also offered extensive services to the customers and the travel agencies, which cannot be ignored. For instance, the B2C booking engine that are designed currently offer amenities such as automatic notifications or booking confirmation to the traveler regarding hotel booking, flight booking, etc., allowing the travel agency to reduce workload and assisting the customer not to be concerned about booking and call the facility to confirm.

Moreover, the travelers get real time support during their tour such as requesting pick up and drop, inquiry related to cancellation policy, sightseeing, etc. This ensures a better travelling experience for the customer and increases the brand reputation of the travel agency as well. B2B travel portals are another widely recognized and useful innovation in travel industry which allows the business traveler to get best possible visiting experience which fulfills all the needs of the traveler to have a successful business trip such as meeting and conference hall, hygienic food, projectors, computer facility, etc.

All these innovations and enhancements in the online travel technology has offered a significant growth in the travel industry and thus can be considered vital components of the industry. QuadLabs travel technology provider is a leading company in the world who is known to offer lucrative and innovative travel technology solutions to travel agencies and help them to enhance their profit by a great margin.


How Travel Management System by QuadLabs helps TMC to grow?

For any corporate or business travel management company TMC, having a profound and responsive travel management system can prove to be highly effective and beneficial for the business. A reliable corporate booking tool would allow the travel agency to provide appropriate, quick and flexible travel-related products, enabling the business traveler to have a safe, successful and satisfying business trip. There are many travel technology companies out there who can develop a client and result oriented travel management system as per the needs and requirements of the business travel company. But when it comes to timely delivery, quality and 24/7 customer support, no one comes near QuadLabs, which is a multiple award-winning travel technology organization.

Why should one hire the services of QuadLabs for developing travel management system?

A travel booking system dedicated towards business travel is completely different from the one designed for leisure travel. It requires having real-time processing, 24/7 customer support and other valuable features, resulting in a satisfying experience for the business traveler. Furthermore, it should be designed in such a manner that clients can be provided cost-efficient and reliable services. Below are provided some of the ways why travel management systems developed by QuadLabs is quite effective TMC organizations:

  1. Detailed travel records and communication: Handling business travel is a very complex procedure as it requires immediate access to the necessary personnel when the need arises, and failure to do so can result in the loss for the corporate personnel and cost the TMC its reputation. Travel management system developed by QuadLabs offers quick access to the records and easy communication between the client and the travel company, should an emergency occur.
  2. Centralized reporting of incidents: It is not just necessary to keep detail information about travel bookings and other stuff, it is the law. A responsive travel management system contains all the information about the hotels, air transports, car rentals, along with technical aspects that could help the business traveler get the best out of their trip. Even at the time of crisis such as unavailability of transport at night, immediate hotel booking nearby should be made to make the traveler feel safe and secured.
  3. Automated responses and notifications: An effective travel system should also be able to send notifications and responses to travelers automatically, allowing the travel company to save time and effort. Sending responses to the traveler at regular or timely intervals, such as departing time of flight, notifying the location of meetings, information about car rental position, etc. helps the TMC to provide necessary information to the business traveler without delay or forgetting.
  4. Self-booking tool: QuadLabs develop a remarkable self-booking tool that lets the business traveler to book their own hotels, car rentals, flights, etc, without the assistance of travel agency, and making the interaction between the two through online medium. This promotes flexibility, saves time and energy and enhance the user satisfaction as well.

Therefore, if you also want to have a dedicated and client-oriented travel management system for your corporate travel booking, then hire the services of QuadLabs.

Automate your backend travel operation and booking fulfillment with mid-office

There is an intense competition in the travel market at all level, which makes the travel agencies to perform better and better in order to stay in the competition. Mid office and travel back office system management is considered one of the most crucial system that enable them to offer satisfying travelling experience to the customers through quality support. However, it can prove to be a difficult process where possibility of errors remain high if travel agencies doesn’t have a system. The best way to prevent is by automating backend travel process with mid office system for resolving issues of travelers in real time.

Importance of automating backend travel operations and bookings

In travel industry, the management of back office is as crucial as the front end. It includes operations such as enquiry management, booking management, supplier management, generating invoices & reports and regulatory compliance which covers the administration and support personnel that doesn’t require client facing. Automating these functions saves a lot of time, effort and money for the company, which enhances their productivity and performance and offer more satisfaction to the customers. Some of the main backend travel operations that can be automated using mid office are as follows:

  1. Invoicing and reporting: Calculating cost of sales and revenue can be tedious yet significant task, which needs to be performed on a regular basis. Manually carrying it out requires prolonged time and effort, which can be saved by automating the process using automation tools such as XChange mid office system. It helps the travel agency to generate accurate reports while tracking the payments and bookings in real time.
  2. Business intelligence: Travel agencies are required to develop effective travel policies and compliances, travel pattern reports along with monitoring the labor cost. It involves a lot of manual work, but with mid office system, the company can reduce their labor cost and increase their productivity through reduced time consumption using integrated applications.
  3. Commissions of suppliers and agent: It is also necessary to calculate the commissions of sub-agents, suppliers and vendor which include hotel, flight, car rental etc in order to find out the exact revenue generated. By automating this operation, the company won’t need to carry out this confusing and hectic task.
  4. Customer relation: Certainly one of the most important aspect of travel agency is to maintain good relations with the customers for which, travel CRM software should be utilized. Mid office system can also act as travel CRM system where customer services can be automated to provide real time support to the travelers along with after care services such as promotion and feedback.

Automation utilizing mid office system gives all that could possibly be needed advantages to the travel agency which help them in keeping up their position in the market and target an ever increasing number of clients to improve their revenue. However, it is necessary to hire the services of a reputed travel technology providers such as, QuadLabs who is very much perceived and exceptionally experienced in the field to robotize your booking and backend travel operations.


Automate travel operations, processes, sales and reconciliation with XChange

Automation process can be very helpful for any business industry as it enables them to perform the same functions without physically doing. In travel industry, automating travel processes such as travel bookings, customer management, supplier management, administration and enquiry management by Mid Office plays a key role in acquiring competitiveness and increase market share. There are several Mid Office and Travel CRM Software’s available in market for travel industry, however, XChange Mid Office system developed by QuadLabs is by far the most effective and trustworthy.

Features of XChange and what functions can be automated using the system

XChange is quite user friendly and help the travel agency to automate various necessary functions. It helps in automating consolidated information gathered from different sales channels and suppliers. Furthermore, the system is an effective travel CRM system, which assists in customer relationship management which is one of the most important aspect for any travel operator. XChange automate processes such as sending latest news and offers to the customers and provide essential support. The Travel desk or front desk features of Mid Office system gives the travel agency to book tickets coming directly though phone or through walk-in customer also it helps to resolve any queries or issues of the travelers during or after their trip, where all the answers are predefined.

Not only Mid Office system, the system also aids the agency to manage travel bookings and suppliers as well by automating their functions. It will automatically show the upcoming bookings, showcase the payments, list of guests and their demands, along with generating invoices and reports. When it comes to sales and reconciliation, XChange enable the agency to manage their sales and purchase rules in an effective manner, thus ensuring that the records and figures are in agreement are correct.

Other benefits that travel agencies can enjoy by automating their travel operations using XChange is that they speed up their payment processes to the suppliers which can be automated, thus, eliminating any kind of delay in payment. It ensures better relations with the suppliers which ultimately leads to better services to the customers. Moreover, the development of spreadsheet and reports become easier as it doesn’t require a manual updating on the sheets and creating reports which would be time consuming.

XChange Mid Office can be considered an extremely reliable and useful for automating all the travel process, which permits the organization to save not only time but an adequate amount of money as well and at the same time, increasing the quality of services offered to the traveler.

QuadLabs, who is one of the leading travel technology provider in the world, has developed this travel automation which acts as a travel CRM software along with an assistance provider for travel agency that would help them managing various processes, customers and suppliers to increase their revenue and sales.

How B2B internet booking systems helping travel agencies to increase their revenue?

For travel agencies throughout the world, B2B booking system has provided incredible growth opportunities, allowing them to reach a wider audience. A B2B travel portal helps travel agencies to generate better leads and higher sales, which is necessary for survival in the market and earn good profit. It also enables travel agents and partners to book travel products and simplify documentation process and reservation. In today’s stiff competition, B2B Internet booking systems is considered one of the most crucial travel agent system to achieve success by enhancing sales and revenue.

This is the main reason many travel agencies are looking forward to hire the services of reliable travel technology solution provider such as QuadLabs to develop unique and industry relevant B2B travel portal. Following are provided some exceptional benefits B2B online booking engine offers to travel agencies for their growth:

1. Offers a wide range of information to the travel agent:- The biggest advantage of having B2B travel portal is that the travel agency will be able to clearly witness and reach relevant information, allowing a transparent transaction of travel products. They can easily manage all the bookings and reservations and also allows sub agents and partners to provide regular access to updated information and rates.

2. Variety of services:- B2B system also provides a wide range of services to the agents which include travel product like Flight, hotel Car Rental etc., service information, location, suppliers for the services along with the quantity of units available. It allows the company to make new reservations and keep track of sales effectively.

3. Sales promotion:- In order to attract the interest of potential customers, special sales offers can be utilized through B2B travel system. It would assist the travel partners to generate more demand and increment the sales by a greater margin.

4. Better communication:- Communication is the key elements for deriving sales for travel agency as it encourage better customer support and appropriate service in a timely manner. The travel agency system maintains a proper communication line between travel partners, suppliers and customers and gives automatic confirmation of any booking. It can also enable the agency to target new customers, develop marketing campaign and increase revenue.

5. Easy documentation process:- With increasing demand of hotel, flights and travel package reservation, it requires from the agency to make all the documents related to travel booking available for partners, suppliers and customers. This include invoices, booking confirmations, travel product information, etc., which can easily be done through B2B online booking engine.

B2B travel portal helps travel agencies all over the world to gain proper control over their business process, so that they can deliver the best possible travel services to their sub agents. If you are also looking to install a trustworthy B2B booking system for your travel agency, then QuadLabs can help you design revenue oriented and reliable system, allowing you to enhance your business process by a great margin. QuadLabs is a leading travel technology company who are best known to deliver industry focused and competitive travel solutions to tour operators and travel agencies to enhance their business productivity.

How have the online travel booking systems transformed the global travel agencies?

Online travel booking systems has truly transformed the way people plan their tours along with how travel agencies all over the world offer their services to the individual. In earlier times, local tour operators and travel agencies were totally dependent on the travel needs and requirements of the people who are present nearby. Their services were limited to a particular geographical area, which also restricts their profits and revenue. Furthermore, offering the customers with full fledged travel services during the tour were quite difficult as well.

However, with the emergence of online travel booking systems, travel agencies throughout the world have been able to improve and enhance their travel services extensively and provide the potential customers with far superior tour experience, even in this stiff competition. The augmentation in travel technology solutions in recent years have made it possible for tour operators to reach and target a wider audience while appealing them through highly innovative and striking travel packages. Some of the ways by which travel agency systems has transformed the global travel agencies are as follows:

  1. Communicate with potential customers 24/7: Bringing your travel business online would allow you to impart your unique travel offers and dynamic packages to the travelers at any time of the day. It increases engagement level with the customer and develop more sales opportunties without giving much effort. At the same time, you can easily appeal to new and existing customers by your exciting offers through online travel booking system.
  2. Tracking of real time sales: One of the best way to determine if your business is moving in a positive manner, is by tracking the sales of business products and services. The travel agent system also helps the travel agency to real time sales, allowing the company to predict revenue and compare earnings. This helps the management to make any necessary modifications in the system to enhance the productivity and sales.
  3. Online performance management: Performance management is a very critical process in business management, which must be done accurately. Online travel booking systems showcase the performance of the company and act as a critic for every activity performed. Whether it is hotel or flight reservations, travel package booking, or any query related to the customer, it helps the travel agencies to properly analyse and manage the performance of the busniess in a positive direction.
  4. Easy payment and customer support: The success of any business depends highly on its customer service. In travel business, resolving the queries of the travelers rapidly is of utmost importance and online travel booking systems help the company achieve just that. The potential travelers can easily navigate through the system, find a suitable holiday product to book, make payment easily using different UPIs and get speedy reply on any queries during the travel.

Travel agent systems have certainly enabled the travel agencies all over the globe to target specific audience and offer exceptional and cost efficient travel products and services to the customers, and in the process, provided them with opportunity to achieve growth and development in a short period of time.

What is a must-have features of Online booking systems?

The following features online booking systems must have:-

1. Beautiful & attractive Image Gallery
2. Optimizes the potential of your website
3. Provides a detailed booking
4. Social Media Integration
5. Keeps your guest on your own website while making a booking
6. PayPal Payment Options
7. Credit Card Storage Options
8. Visual Calendar
9. Currency and Language Settings
10. Online Support and Phone Support
11.Access to the Cloud
12.Appealing ‘Book Now’ Button
13.Real-Time Booking
14.Keeps it fast and simple so that no special software or downloads are needed for a customer in order to make a booking
15. Provide easy to use administration panels