The 21st-century customer is extremely smarter than previous generations and does not want to compromise with the quality of service they receive. In this technologically advanced world, the customer now has all the access to the information related to any industry which is also the case with the travel industry. The travel Technology industry has certainly made the life of a Traveler a lot easier after providing them various benefits and convenience. In earlier times, travelers are required to visit the tour operator in order to book their holiday packages. They have to go through with the price, service and quality offered by the travel agency. But now traveler can easily find a relevant and cost efficient holiday package through online booking, without stepping out.
For travel agencies throughout the world, B2B booking system has provided incredible growth opportunities, allowing them to reach a wider audience. A B2B travel portal helps travel agencies to generate better leads and higher sales, which is necessary for survival in the market and earn good profit. It also enables travel agents and partners to book travel products and simplify documentation process and reservation. In today’s stiff competition, B2B Internet booking systems is considered one of the most crucial travel agent system to achieve success by enhancing sales and revenue.
Online travel booking systems has truly transformed the way people plan their tours along with how travel agencies all over the world offer their services to the individual. In earlier times, local tour operators and travel agencies were totally dependent on the travel needs and requirements of the people who are present nearby. Their services were limited to a particular geographical area, which also restricts their profits and revenue. Furthermore, offering the customers with full fledged travel services during the tour were quite difficult as well.
Travel technology has seen tremendous growth in the recent years. This is the main reason the number of people utilizing online booking services in order to book travel products such as hotels, flights, car rentals, holiday packages, etc. have also increased dramatically. This revolutionary growth has made travel agencies to understand the significance of travel technology service providers and what extensive benefits they can derive from their innovative techniques. However, when it comes to finding a worthy and reliable travel technology company, it could be more of a troublesome task as there are many companies out there claiming to provide the most responsive and quality travel technology solutions.
The huge penetration of the Internet has revolutionized the way we use to read books, listen to music, watched movies or how we communicated. Also it has taken the travel and tourism industry by storm. It has not only fasten the process of finding a list of good destinations, but it has also eliminated the middle level link (agent) from the procedure of booking hotel and flight/train tickets. Nowadays, one can easily login to a travel web portal and can explore various national and international locations online, compare the prices of several flight carriers, check the services of a hotel and read the feedback shared by other users.
A few years ago, planning a holiday might have entailed a visit to the local travel agent or for the more adventurous traveller armed with a guidebook, relying on trusted word-of-mouth recommendations to set their travel agenda. Today, thanks to breakthroughs in technology and high-speed internet, travellers can book their own flight and hotels online, choose to stay in a complete stranger’s house, and rather than entering any unfamiliar restaurant with apprehensions about quality of food, search online reviews on their mobile device while connected to the hotel Wi-Fi.
Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.
The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.