Travel agents today are in a dilemma as online booking tools have cropped up everywhere. As they offer regular travellers the opportunity to search from a range of potential suppliers in order to find the best offer possible. This leads to many companies exploring niche markets in an effort to create new business opportunities, with a particular focus being placed on the corporate market.
The new corporate travel agent places focus on the level of service that they can provide, ensuring that they make use of a modern corporate booking tool (CBT) in order to help business clients with the various issues that surround their journey. There are a number of ways that this has had an effect on the travel agency that business.
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GDS or Global Distribution Systems are the core of all the reservation and distribution systems used by online travel agents and travel companies across the globe. It was initially aimed at improving the airline reservation system, but now GDS are widely used for booking hotels, airline flights, railway and bus tickets, cars, cruises and insurance. GDS integration for both flights and Hotels allow your travel business to access a wide range of online sales channels and travel products, improving your online sales strategy. The major GDS providers – Sabre, Amadeus, Galileo, Abacus, Travel-port offer you the following significant benefits:
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Alteration in any form of technology is done to provide flexibility and better features to the people using it, whether we talk about educational technology, automotive technology or business oriented technology. Each technology has its advantages and drawbacks, which is upgraded regularly to overcome the obstacles and offer more convenience to the user. The same thing can be said for travel technology, which since its emergence, has come a long way in offering high end solutions to travel agencies and the end user.
Tour operators all over the world are making effective use of travel technology solutions in order to increase their sales by proffering cost efficient and remarkable holiday booking facilities to their customers in the midst of great competition. But, how exactly these tour agencies are benefiting from using the travel technology? Below are given different types of tour operators and features of travel technology they are using to attract more visitors in their respective fields.
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Booking engines support us to earn profit on sales, being a travel agent you can easily update prices and offers, depending onto the market conditions. However, there is always a need to integrate systems installed at different places to manage all bookings received.
MidOffice is a “Central Booking Handling Interface” wherein bookings are received different sale channels and processed till the final document is delivered to the customer. These sales channels are distinct or multiple and have a defined role to play, MidOffice takes the responsibility of integrating systems like Booking Engine and third party tools.
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The latest technological development in the travel industry, widely known as Global Distribution Systems, also known as Automated Reservation System (ARS) that has helped travel agents all over the world. It is a universal computerized reservation network provided in a single point of access in order to book airline tickets, hotels, car rentals and all the other travel products by travel agents using online travel booking system. This new initiative in the travel industry has not only provided numerous benefits to the travel organizations, but also managed to provide cost efficient and easy travel items to the final customer.
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Over the last few years, there has been enormous expansion in Travel Technology and this is going to continue for many more years. Process automation is the need of the hour. In 2017, many changes are anticipated in Travel Technology industry. The advancement of Technology affects the commercial aspect of the Travel industry. Innovative solutions would enhance capabilities and support companies to drive-in more revenue through smart marketing features.
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There has been a significant change in the behavior of travelers in the recent years due to the emergence of mobile technology in travel. A few years ago, people used to book online tickets, hotels, flights through their laptop or computers, which limited their travelling plan. However, with the advent of mobile technology, travelling has become quick, cheap and flexible. It has been reported that over 52% of travelers use their smartphones and applications in order to book the travel products instead of laptops and desktops. So, what exactly has led to the change in this behavior? Let’s find out below.
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